A sleek tablet computer displaying a detailed field service dashboard with maps, work orders, and performance metrics, resting on a clean white conference table beside a rugged handheld diagnostic device and a neatly organized toolkit. In the background, a large glass wall reveals an out-of-focus operations center with digital wall displays showing route planning and service status indicators. Soft, even office lighting creates gentle reflections on the tablet screen and subtle shadows around the devices. Captured at eye level with a slight three-quarter angle, the composition feels professional and modern, in sharp photographic realism, conveying data-driven oversight and operational control for field service organizations.

Field Authority Group

Field Excellence

Transform your field service operations with field-tested consulting, training, and AI tools built by a seasoned HVACR leader who understands the field.

Discuss your technical, training, field-service, or operational challenges with Field Authority Group.

Book a Consultation
A modern training room setup featuring multiple open laptops on a long light-wood table, each displaying structured field service training modules and checklists, surrounded by neatly stacked binders, color-coded sticky notes, and a digital whiteboard at the front showing a workflow diagram. The space is enclosed by glass walls with a blurred view of a corporate corridor beyond. Bright, diffused ceiling lighting and soft daylight from a side window create a balanced, neutral illumination. Shot from a slightly elevated angle with sharp focus throughout, the photographic image communicates organized learning, professional development, and structured technician training in a clean, corporate environment.

Services

We help HVACR technicians, contractors, trade schools, apprenticeship programs, and enterprise service organizations improve field-service performance through consulting, technician training, mentorship, continuing education, practical AI-enabled tools, documentation systems, and field software.

View services

About

Rooted In Real Field Experience

With 18 years in HVACR, United Association instructor credentials, and commercial service leadership experience, Field Authority Group bridges the gap between the jobsite and field operations to solve the challenges your technicians face every day.

Meet founder
An advanced field service command center with a curved desk lined with ultra-wide monitors showing live technician locations on maps, service queues, AI-generated recommendations, and performance KPIs. A compact server unit with subtle indicator lights sits beside a noise-canceling headset and a neatly arranged notepad with a pen. The backdrop includes a large wall display of a global service coverage map with glowing nodes. Cool-toned LED lighting and low ambient room light create a focused, high-tech atmosphere. Captured from a slightly low, cinematic angle with a moderate depth of field, the photographic scene emphasizes technology, AI-driven decision support, and operational excellence.

What you can expect

Practical HVACR guidance grounded in 18 years of field experience and UA Local 250 instruction.

Field experience

Training that connects technical concepts with troubleshooting, equipment knowledge, and everyday service work.

Education that applies in the field

Documentation, workflows, and practical AI-enabled tools tailored to your goals and operating environment.

Systems built around your needs

An initial consultation for $350, followed by a tailored scope and custom quote for any additional services.

Clear scope and tailored pricing

Learning & field resources

Explore HVACR equipment and field-service topics through Field Service Authority, Giovanni Licea’s video channel. These examples offer a starting point for technical learning, mentorship, and continuing education.

Closed-loop cooling towers

Watch: Closed Loop Cooling Towers Explained (What Every HVAC Apprentice Needs to Know)

Water-source heat pumps

Watch: Climatemaster Watersource heat pump

Condensing unit service

Watch: Condensing unit service

Explore the YouTube channel

Looking for help applying technical knowledge to your work? Discuss training, mentorship, or a tailored education program.

Contact us

Share your HVACR challenges and goals. The initial consultation is $350; additional services are scoped and quoted individually. We’ll follow up to arrange your consultation.

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Contact us

Email

gl_title24@protonmail.com

Phone

(213) 669-5149